1,200+ satisfied customers (4.7/5)

Service Request

Do you have questions or comments about the operation of your device? We are happy to help you. First fill in the form below. The more completely you fill it in, the better we can help you. Thanks in advance!

In many cases it is possible to send a mechanic along. If the defect was caused by our own fault, we are forced to pass on the costs of the technician to you.

Please attach the following if applicable:

  • Copy of delivery slip or invoice
  • Overview photo(s) of the device 
  • Detailed photo(s) problem
  • Photo of serial number (silver sticker somewhere low on the device / near power entrance)
  • In the case of noise, please send video of around 10 seconds.

The more information you provide, the quicker we can resolve your issue.


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